After an accident, many people are surprised by how quickly the phone rings. On the other end is someone from an insurance company—friendly, polite, and offering to “help you through the process.” They may even express concern for your injuries and promise to get you compensated quickly. But there’s something you need to know:


Insurance adjusters are trained to protect their company’s bottom line—not your well-being.


It’s a common misconception that the insurance process is fair or neutral. In reality, insurance companies are massive corporations whose primary goal is to limit payouts. And their best tool? The adjuster. These professionals are skilled at asking questions that seem innocent—but are designed to lock you into statements that can be used against you later.


You might be asked how you’re feeling. You say, “I’m doing okay.” Later, that comment is used to argue that your injuries must not be severe. You might casually mention that you “didn’t see it coming”—and suddenly, your credibility is questioned. Every call is recorded, every word matters, and the goal is to weaken your claim before it even begins.


This is especially tricky in Michigan, where no-fault insurance laws often leave people unsure of who’s responsible for what. You may be eligible for pain and suffering compensation, medical benefits, wage loss, and more—but if you don’t understand the details, it’s easy to be misled. Insurance adjusters take advantage of this confusion. They may offer quick settlements that seem helpful at first—but often fall thousands short of what you’re actually owed.


And here’s the kicker: once you accept a settlement, your case is closed. You can’t go back for more if your condition worsens or you realize you’ve been shortchanged. That’s why speaking to an attorney before you talk to the insurance company is one of the smartest decisions you can make.


At Michigan Injury Attorneys, we take the pressure off you by handling all communication with insurance companies. We know their tactics. We know their timelines. And we know how to push back when they try to minimize your claim. Our goal is simple: to level the playing field and help you get what you actually deserve—not what the insurance company hopes you’ll settle for.


Don’t go into this alone. That friendly adjuster may seem like they’re on your team—but they’re playing a very different game.


Contact us today and let a dedicated legal team fight for your future, while you focus on healing.

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